My uPVC door won't lock, can you fix it?

Almost always yes. Most common cause is a worn multipoint mechanism inside the door, sometimes called a gearbox. We replace these without taking the door off. Repairs across NR postcodes typically run £69 to £159.

What is a multipoint lock and why does it fail?

It's the long mechanism running the height of your door with hooks, rollers, or shootbolts engaging into the frame when you lift the handle. The gearbox wears out, usually after 8 to 15 years. East Anglian damp doesn't help.

Door is dropping or scraping the frame, can you fix it?

Yes. uPVC doors drop because hinges have worn or the panel has shifted. Re-aligning hinges and adjusting keeps usually solves it within an hour. A warped panel is a separate job.

How long does a Norwich uPVC repair take?

Most jobs done in 45 to 90 minutes. Multipoint replacement takes the longest, around 60 minutes. Yale, Mila, and Avocet gearboxes stocked on the van.

Do I need a whole new door or can it be repaired?

Repair is almost always cheaper and faster. Full uPVC door swap is £600 plus. Replacing the mechanism is under £160 and 90 minutes.

Will the same key still work after repair?

Yes, if we're replacing only the mechanism, not the cylinder. If the cylinder also needs an anti-snap upgrade, you'll get new keys.

We're in a 1990s estate near Thorpe with original doors, worth fixing?

Often yes. 1990s and early-2000s uPVC doors across NR7 and NR8 are usually structurally sound but gearboxes have worn out. Mechanism replacement extends life by another decade for under £160.

uPVC Door Repair in Norwich

uPVC door won't lock or won't open in Norwich? Multipoint mechanism repairs from £69.

0800 048 5569 Tap to call

15-20 min response in Norwich

4.9

3,421 Google reviews

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Multipoint specialists
From £69
Same-day service

Locksmith Coverage in Norwich (NR)

Our Norwich locksmith engineers cover the full NR postcode, working across Ipswich, Dereham, Attleborough, Aylsham, Wymondham, Hethersett, Cromer and Sheringham. East Anglian city with historic core, which means our engineers are familiar with everything from victorian terraces and flint cottages.

15-20 min

Average response across NR postcode

8+ areas

Surrounding NR towns covered

24/7

Including weekends & bank holidays

£0

No callout fee, anywhere in NR

NR postcode districts

The main NR postcode area covers districts including:

Outer postcodes within the same NR area also covered. Just call and tell us your postcode — we'll confirm coverage and dispatch the closest engineer.

15-20 min response across NR

We have multiple engineers based across the NR postcode area, not just in central Norwich. Whichever district you're in, the closest available engineer is dispatched, so the 15-20 minute average holds across the full coverage area.

Ipswich 15-20 min
Dereham 15-20 min
Attleborough 15-20 min
Other NR towns 15-20 min

Same response time day or night, including bank holidays. Times can extend slightly during peak traffic.

Common reasons people in Norwich call us

Locked out of home or rental. Lost keys, broken keys, or door slammed shut. Non-destructive entry within 20 minutes typical.
uPVC door won't lock. Multipoint mechanism failed — common in victorian terraces and flint cottages after years of use. Same-day repairs.
Lock change after moving in. Standard practice in Norwich rentals and new home purchases. BS3621 insurance-rated locks available on the van.
Burglary or attempted break-in. Emergency boarding-up overnight, full lock replacement next morning. We work directly with insurers.
Snapped or stuck key. Extracted without damaging the cylinder, usually under 15 minutes on site.

Other areas in the NR region we cover

Ipswich
Dereham
Attleborough
Aylsham
Wymondham
Hethersett
Cromer
Sheringham

Transparent Pricing

All prices confirmed before work begins. Our locksmiths carry a wide range of locks and parts for immediate service.

Locked Out / Gain Entry

Emergency lockout service — fast response

£39 – £250+

Lock Repair

Fix sticking, jamming, or faulty locks

£39 – £249+

uPVC Door Lock Adjustment

Mechanism adjustment & alignment

£79 – £229+

Lock Change (Supply & Fit)

New lock supply and professional installation

£88 – £475+

Standard Deadbolt & Cylinders

Quality standard security locks

£29 – £299+

British Standard Deadbolt & Cylinders

Insurance-approved high-security locks (BS3621)

£109 – £350+

Gearbox Mechanism / Full Multi-point

Complete uPVC mechanism replacement

£89 – £375+

Car Lockout

Vehicle unlocking — price depends on vehicle type

£99 – £220+

Assessment Fee / Cancellation Fee

Assessment fee charged if you cancel after the locksmith arrives on site.

£49.00

Important: All prices are starting rates. Final price confirmed by phone before any work, and on-site after assessment if applicable.

✓ No hidden charges
✓ No call-out fee
✓ Fixed price guarantee after quote

0800 048 5569 Tap to call

Other Services in Norwich

All services available 24/7. Same phone number, same engineers.

Frequently Asked Questions — Norwich

My uPVC door won't lock, can you fix it?

Almost always yes. Most common cause is a worn multipoint mechanism inside the door, sometimes called a gearbox. We replace these without taking the door off. Repairs across NR postcodes typically run £69 to £159.
What is a multipoint lock and why does it fail?

It's the long mechanism running the height of your door with hooks, rollers, or shootbolts engaging into the frame when you lift the handle. The gearbox wears out, usually after 8 to 15 years. East Anglian damp doesn't help.
Door is dropping or scraping the frame, can you fix it?

Yes. uPVC doors drop because hinges have worn or the panel has shifted. Re-aligning hinges and adjusting keeps usually solves it within an hour. A warped panel is a separate job.
How long does a Norwich uPVC repair take?

Most jobs done in 45 to 90 minutes. Multipoint replacement takes the longest, around 60 minutes. Yale, Mila, and Avocet gearboxes stocked on the van.
Do I need a whole new door or can it be repaired?

Repair is almost always cheaper and faster. Full uPVC door swap is £600 plus. Replacing the mechanism is under £160 and 90 minutes.
Will the same key still work after repair?

Yes, if we're replacing only the mechanism, not the cylinder. If the cylinder also needs an anti-snap upgrade, you'll get new keys.
We're in a 1990s estate near Thorpe with original doors, worth fixing?

Often yes. 1990s and early-2000s uPVC doors across NR7 and NR8 are usually structurally sound but gearboxes have worn out. Mechanism replacement extends life by another decade for under £160.

Have a different question? Just call.

0800 048 5569 Tap to call

What Our Customers Say

Front door handle on our Victorian terrace in the Golden Triangle snapped off. Right size on the van. Fitted in under thirty minutes. Cheaper than I'd expected.

Tom W. uPVC door repair
uPVC patio door in NR3 stopped locking after a windy weekend. Multipoint had given out at the gearbox. Booked Tuesday, sorted before lunch. £85.

Sarah M. uPVC door repair
Toddler shut himself in the bathroom on a Saturday morning. Engineer arrived in 16 minutes, talked me through trying it from outside first, came in anyway just in case. £49 flat.

Hannah B. Emergency lockout
Snapped my house key clean in the front door. Half wedged inside. Engineer pulled both bits out, cut me a fresh key from the broken pieces. £40, twenty minutes.

Daniel O. Key extraction