uPVC door won't lock, can you fix it?

Almost always yes. The most common cause is a worn multipoint mechanism (gearbox) inside the door. We swap those out without removing the whole door. Repairs across Medway typically run £69 to £159.

What's a multipoint and why do they fail?

It's the long mechanism running the height of the door, with hooks or shootbolts engaging the frame when the handle lifts. The gearbox wears out usually after 8 to 15 years of daily use.

Door drops or scrapes the frame, fixable?

Yes. uPVC doors drop because hinges have worn or the panel has shifted on its hinges. Hinge realignment plus keep adjustments solves it within an hour. Warped panels are a different conversation.

How long does a Medway uPVC repair take?

Most jobs done in 45 to 90 minutes. Multipoint replacement is the longest part, around 60 minutes once the right gearbox is identified. Yale, Mila, Avocet, and Fuhr units are all on the van.

Repair the door or replace it?

Repair beats replacement most times. A new uPVC door runs £600+ and ties up a fitter half a day. A new multipoint is under £160 and 90 minutes. We'll tell you straight if a repair won't last.

Same key after repair?

Yes, when only the multipoint is being swapped. The cylinder where the key goes stays untouched. If you also want an anti-snap cylinder upgrade, that comes with fresh keys.

1960s estate house in Walderslade with original 1990s replacement uPVC, worth fixing?

Often yes. 1990s and early-2000s uPVC doors across Walderslade, Rainham, and the Medway estate belt are usually structurally fine but the mechanisms have given up. A new gearbox extends life another decade for under £160.

uPVC Door Repair in Medway

uPVC door won't lock or won't open in Medway? Multipoint mechanism repairs from £69.

0800 048 5569 Tap to call

15-20 min response in Medway

4.9

3,421 Google reviews

4.8

1,973 Yell reviews

Multipoint specialists
From £69
Same-day service

Locksmith Coverage in Medway (ME)

Our Medway locksmith engineers cover the full ME postcode, working across Maidstone, Sittingbourne, Gravesend, Tonbridge, Rochester, Chatham, Gillingham and Strood. Kent towns with naval-era housing, which means our engineers are familiar with everything from victorian terraces and 1960s estates.

15-20 min

Average response across ME postcode

8+ areas

Surrounding ME towns covered

24/7

Including weekends & bank holidays

£0

No callout fee, anywhere in ME

ME postcode districts

The main ME postcode area covers districts including:

Outer postcodes within the same ME area also covered. Just call and tell us your postcode — we'll confirm coverage and dispatch the closest engineer.

15-20 min response across ME

We have multiple engineers based across the ME postcode area, not just in central Medway. Whichever district you're in, the closest available engineer is dispatched, so the 15-20 minute average holds across the full coverage area.

Maidstone 15-20 min
Sittingbourne 15-20 min
Gravesend 15-20 min
Other ME towns 15-20 min

Same response time day or night, including bank holidays. Times can extend slightly during peak traffic.

Common reasons people in Medway call us

Locked out of home or rental. Lost keys, broken keys, or door slammed shut. Non-destructive entry within 20 minutes typical.
uPVC door won't lock. Multipoint mechanism failed — common in victorian terraces and 1960s estates after years of use. Same-day repairs.
Lock change after moving in. Standard practice in Medway rentals and new home purchases. BS3621 insurance-rated locks available on the van.
Burglary or attempted break-in. Emergency boarding-up overnight, full lock replacement next morning. We work directly with insurers.
Snapped or stuck key. Extracted without damaging the cylinder, usually under 15 minutes on site.

Other areas in the ME region we cover

Maidstone
Sittingbourne
Gravesend
Tonbridge
Rochester
Chatham
Gillingham
Strood

Transparent Pricing

All prices confirmed before work begins. Our locksmiths carry a wide range of locks and parts for immediate service.

Locked Out / Gain Entry

Emergency lockout service — fast response

£39 – £250+

Lock Repair

Fix sticking, jamming, or faulty locks

£39 – £249+

uPVC Door Lock Adjustment

Mechanism adjustment & alignment

£79 – £229+

Lock Change (Supply & Fit)

New lock supply and professional installation

£88 – £475+

Standard Deadbolt & Cylinders

Quality standard security locks

£29 – £299+

British Standard Deadbolt & Cylinders

Insurance-approved high-security locks (BS3621)

£109 – £350+

Gearbox Mechanism / Full Multi-point

Complete uPVC mechanism replacement

£89 – £375+

Car Lockout

Vehicle unlocking — price depends on vehicle type

£99 – £220+

Assessment Fee / Cancellation Fee

Assessment fee charged if you cancel after the locksmith arrives on site.

£49.00

Important: All prices are starting rates. Final price confirmed by phone before any work, and on-site after assessment if applicable.

✓ No hidden charges
✓ No call-out fee
✓ Fixed price guarantee after quote

0800 048 5569 Tap to call

Other Services in Medway

All services available 24/7. Same phone number, same engineers.

Frequently Asked Questions — Medway

uPVC door won't lock, can you fix it?

Almost always yes. The most common cause is a worn multipoint mechanism (gearbox) inside the door. We swap those out without removing the whole door. Repairs across Medway typically run £69 to £159.
What's a multipoint and why do they fail?

It's the long mechanism running the height of the door, with hooks or shootbolts engaging the frame when the handle lifts. The gearbox wears out usually after 8 to 15 years of daily use.
Door drops or scrapes the frame, fixable?

Yes. uPVC doors drop because hinges have worn or the panel has shifted on its hinges. Hinge realignment plus keep adjustments solves it within an hour. Warped panels are a different conversation.
How long does a Medway uPVC repair take?

Most jobs done in 45 to 90 minutes. Multipoint replacement is the longest part, around 60 minutes once the right gearbox is identified. Yale, Mila, Avocet, and Fuhr units are all on the van.
Repair the door or replace it?

Repair beats replacement most times. A new uPVC door runs £600+ and ties up a fitter half a day. A new multipoint is under £160 and 90 minutes. We'll tell you straight if a repair won't last.
Same key after repair?

Yes, when only the multipoint is being swapped. The cylinder where the key goes stays untouched. If you also want an anti-snap cylinder upgrade, that comes with fresh keys.
1960s estate house in Walderslade with original 1990s replacement uPVC, worth fixing?

Often yes. 1990s and early-2000s uPVC doors across Walderslade, Rainham, and the Medway estate belt are usually structurally fine but the mechanisms have given up. A new gearbox extends life another decade for under £160.

Have a different question? Just call.

0800 048 5569 Tap to call

What Our Customers Say

uPVC handle on our front door snapped off when I went to lock up at the school run. New handle and spindle set fitted in under forty minutes for £75.

Naomi F. uPVC door repair
Patio doors on our Rainham house wouldn't lock all the way. Worn keeps and a tired multipoint. All sorted in a single visit for £125.

Andrew C. uPVC door repair
Tenant in our Rochester rental had a key snap deep in the lock. Engineer dealt with him direct, kept me updated, sent the receipt and a photo by text. Easy as a landlord.

Oliver J. Key extraction
Snapped the front door key on a Saturday morning rushing to a kid's birthday in Sittingbourne. Engineer extracted both halves in nine minutes and even cut me a fresh key from them.

Hannah B. Key extraction