uPVC door won't lock when I lift the handle. What's wrong?

Almost always the multipoint gearbox has failed internally. Hooks and bolts no longer engage even though the handle still moves. We replace the gearbox without changing the whole door.

Multipoint replacement cost in Canterbury?

Most repairs in CT postcodes are £69 to £159 fitted, depending on brand and whether the strip needs replacing. Vans carry common Yale, GU, Avocet, Fuhr and Mila units.

Door has dropped and scrapes the frame. Repair or replace?

Hinge adjustment and toe-and-heel reglazing brings most uPVC doors back into alignment. We only suggest a replacement slab if the frame itself has rotted or warped.

Coastal handles in Whitstable, can you swap them?

Yes. Salt damage on Whitstable and Herne Bay handles is common. We fit marine-grade or stainless replacements that hold up far longer in coastal air.

Patio door is stuck open. Same-day fix?

Same evening attendance available. Door secured temporarily, parts replacement booked for the next working day.

Yes. Mechanisms inside composite doors are very similar to uPVC. Hinges, multipoints, cylinders and seals are all stocked.

Will insurance pay for storm damage?

Most home policies cover storm damage. We provide an itemised invoice describing the failure mode and replacement parts, which insurers usually accept without dispute.

uPVC Door Repair in Canterbury

uPVC door won't lock or won't open in Canterbury? Multipoint mechanism repairs from £69.

0800 048 5569 Tap to call

15-20 min response in Canterbury

4.9

3,421 Google reviews

4.8

1,973 Yell reviews

Multipoint specialists
From £69
Same-day service

Locksmith Coverage in Canterbury (CT)

Our Canterbury locksmith engineers cover the full CT postcode, working across Whitstable, Faversham, Herne Bay, Folkestone, Sandwich, Deal and Sturry. Historic city centre with original lock furniture, which means our engineers are familiar with everything from medieval and victorian mixed stock.

15-20 min

Average response across CT postcode

7+ areas

Surrounding CT towns covered

24/7

Including weekends & bank holidays

£0

No callout fee, anywhere in CT

CT postcode districts

The main CT postcode area covers districts including:

Outer postcodes within the same CT area also covered. Just call and tell us your postcode — we'll confirm coverage and dispatch the closest engineer.

15-20 min response across CT

We have multiple engineers based across the CT postcode area, not just in central Canterbury. Whichever district you're in, the closest available engineer is dispatched, so the 15-20 minute average holds across the full coverage area.

Whitstable 15-20 min
Faversham 15-20 min
Herne Bay 15-20 min
Other CT towns 15-20 min

Same response time day or night, including bank holidays. Times can extend slightly during peak traffic.

Common reasons people in Canterbury call us

Locked out of home or rental. Lost keys, broken keys, or door slammed shut. Non-destructive entry within 20 minutes typical.
uPVC door won't lock. Multipoint mechanism failed — common in medieval and victorian mixed stock after years of use. Same-day repairs.
Lock change after moving in. Standard practice in Canterbury rentals and new home purchases. BS3621 insurance-rated locks available on the van.
Burglary or attempted break-in. Emergency boarding-up overnight, full lock replacement next morning. We work directly with insurers.
Snapped or stuck key. Extracted without damaging the cylinder, usually under 15 minutes on site.

Other areas in the CT region we cover

Whitstable
Faversham
Herne Bay
Folkestone
Sandwich
Deal
Sturry

Transparent Pricing

All prices confirmed before work begins. Our locksmiths carry a wide range of locks and parts for immediate service.

Locked Out / Gain Entry

Emergency lockout service — fast response

£39 – £250+

Lock Repair

Fix sticking, jamming, or faulty locks

£39 – £249+

uPVC Door Lock Adjustment

Mechanism adjustment & alignment

£79 – £229+

Lock Change (Supply & Fit)

New lock supply and professional installation

£88 – £475+

Standard Deadbolt & Cylinders

Quality standard security locks

£29 – £299+

British Standard Deadbolt & Cylinders

Insurance-approved high-security locks (BS3621)

£109 – £350+

Gearbox Mechanism / Full Multi-point

Complete uPVC mechanism replacement

£89 – £375+

Car Lockout

Vehicle unlocking — price depends on vehicle type

£99 – £220+

Assessment Fee / Cancellation Fee

Assessment fee charged if you cancel after the locksmith arrives on site.

£49.00

Important: All prices are starting rates. Final price confirmed by phone before any work, and on-site after assessment if applicable.

✓ No hidden charges
✓ No call-out fee
✓ Fixed price guarantee after quote

0800 048 5569 Tap to call

Other Services in Canterbury

All services available 24/7. Same phone number, same engineers.

Frequently Asked Questions — Canterbury

uPVC door won't lock when I lift the handle. What's wrong?

Almost always the multipoint gearbox has failed internally. Hooks and bolts no longer engage even though the handle still moves. We replace the gearbox without changing the whole door.
Multipoint replacement cost in Canterbury?

Most repairs in CT postcodes are £69 to £159 fitted, depending on brand and whether the strip needs replacing. Vans carry common Yale, GU, Avocet, Fuhr and Mila units.
Door has dropped and scrapes the frame. Repair or replace?

Hinge adjustment and toe-and-heel reglazing brings most uPVC doors back into alignment. We only suggest a replacement slab if the frame itself has rotted or warped.
Coastal handles in Whitstable, can you swap them?

Yes. Salt damage on Whitstable and Herne Bay handles is common. We fit marine-grade or stainless replacements that hold up far longer in coastal air.
Patio door is stuck open. Same-day fix?

Same evening attendance available. Door secured temporarily, parts replacement booked for the next working day.
Composite door work?

Yes. Mechanisms inside composite doors are very similar to uPVC. Hinges, multipoints, cylinders and seals are all stocked.
Will insurance pay for storm damage?

Most home policies cover storm damage. We provide an itemised invoice describing the failure mode and replacement parts, which insurers usually accept without dispute.

Have a different question? Just call.

0800 048 5569 Tap to call

What Our Customers Say

uPVC patio door wouldn't engage the bottom hook. Multipoint gearbox swapped, doors realigned. £89.

Sophie A. uPVC door repair
Composite front door wouldn't lock from outside. Cylinder had stripped internally. New three-star anti-snap fitted, full test before he left. £109.

Liam P. uPVC door repair
Snapped a small mortice key in our front door. Engineer pulled the half out with an extractor, cut a fresh pair on the van. £65.

Rachel P. Key extraction
Snapped a key in the back door of our period cottage in Whitstable. Engineer extracted the broken end with a tiny tool, no replacement needed. £55.

Helen V. Key extraction